Specifications:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (43) |
78.2%
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4 Stars (4) |
7.3%
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3 Stars (6) |
10.9%
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2 Stars (2) |
3.6%
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1 Star (0) |
0%
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Very small
Highly recommended
Well writing partner!
Good quality, delivery medium
Hooks quality Sharp
These are arrived, but the former ones still no as ever? Why don't you have included as you had said?
According to my man good
Cool
Very satisfied. thank you.
It is not same as picture… Nevertheless are 100 pcs and good quality
Thank you for everything perfectly quickly qualitatively
They're smaller than I expected, fast shipping
It's okay.
Came fast
The product is excellent, I recommend.
Everything is perfect, plus hooks come in a plastic box which is much better than the package showing the photograph.
The material is very soft
The product is excellent and I recommend dealing with the store always for the good of his goods every time
ok
shipping was good
Goods is today Good arrived
Very good product now approve them
SELLER RECOMENDED
best store,best pruduct,good quality!
Ortimi hooks right size advice
Terrific ~^^
Good quality, that's what I expected.
Everything came clearly in a box
Quality is good, satisfied with the orders, I will order more!
A bit small for what I was looking for
Many thanks realy good quality hooks!!!
Great store recommended
all ok good
Very nice
Very good product are perfect and at an amazing price
Very small put long measure of the word and hook width
Everything ok
Everything ok
Try
Grate
Will Test, seems good
Product recieved of good quality and as described.
Thank you very much!!! Fast and high quality!!!
Thank you for the upscale handling and providing payment service upon receipt and accuracy in the product description I advise everyone to deal with them
Size is not as requested
Excellent.
Very good
stark
Good hooks
son de buena calidad os lo recomiendo