Instructions:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
5 Stars (50) |
92.6%
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4 Stars (2) |
3.7%
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3 Stars (1) |
1.9%
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2 Stars (1) |
1.9%
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1 Star (0) |
0%
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Good stuff!
The parcel came very quickly
Received the parcel after 10 days? Brought to the house. Packed well. How does it work, I still do not understand, how to deal with it, I will not write off?
Amazing store. Quick shipping! Great product
Seller fully recommended, I haven't tried it yet but I'm sure everything's fine
fast delivery, correct description, good communication
Yes job no like this body last body very little bubbles amazing disappointed
The kettle came very quickly, in good packaging. It seems, everything works well! So far, I'm very pleased.
OK
Came in 12 days. Wypłukałem hot water and włączyłem. Works
good store very recommended thank you for the best service
The goods came very quickly. You need to understand the work, until I understand very much. Water cleans as per instructions.
Came in like 2 months here in Romania, everything good it's a big difference between pot water and oxygen rich water using this machine, overall it's a great investment
Really perfect. Thank you so much
In the kettle under the plastic mesh should be a cassette with minerals, and there it is not!!!
Very fast shipping, shipment dotarła entirely but water after production of this machine has fragrance plastic which in no way way get rid of. Do not recommend.
The product arrived in the set time, meets the characteristics of the description, the product arrived in good condition,. Recommended store, very responsible and serious, responds to all queries.
Very satisfied. Top delivery, fast and well packaged. Works perfectly. Thank you
Arrived not broken or cracked. Start drinking to improve our health. Thank you.
Быстро, доставили. Очень доволен.
Как на фото. Вода получается вкуснее, чем после фильтра. Покупкой довольны.
good
Warto kupować u tego sprzedawcy. Polecam.
not sure what the effects are
Отличный чайничек. Приехал в идеальном состоянии, буквально за неделю, доставил курьер. Все работает, вода пахнет озоном. Пока еще ее не пил, хочу несколько раз проионизировать, чтобы концентрация стала максимальной и чтобы ушел пластмассовый запах.. Спасибо продавцу!
prodotto come da descrizione, spedizione nei tempi dichiarati, negozio affidabile
Thank you for the wonderful product. Thank you.
Goooooooood~
Вода вкуснее водопроводной, особенно кислородная. Товар качественный
Чайник у меня, пришел за неделю, инструкция на инглишь мазафака языке, но интуитивно понятно всё, помыл, залил воду, что-то там моргает, если не стану халком после выпитой воды дополню отзыв, чтобы кто сомневается брать, или не брать уяснил, нужен он ему или нет)
Быстрая доставка. Товар прибыл без повреждений, курьер привёз на дом.
Sent very fast. IML to Novosibirsk from Moscow 12 days, alas. The kettle itself is quite beautiful. It was packed very reliably. I want to especially note that cardboard and foam. That is, will reach any corner of Russia.
On the 3rd day to Krasnogorsk! while everything works, for 15 minutes of hydrogen enrichment ovp-250, the water is delicious
After the autopsy, the sharp smell of plastic is raging. Measurement of ODP after 10 minutes ionization = minus 425. Water heats up to a given temperature. The function of additional water purification is not yet solved, but the indicator shows the process. Shipping from China passed in 16 days.
The kettle is great. The store is very nice and sociable, I'm happy with the purchase and seller especially. Thank you very much.
Good
I 've ordered 7 units, everything comes in perfect condition, working, communication with the store is excellent, I asked for the products in English, everything comes according to the order, the seller is very responsible. I am very satisfied and happy with my purchase!
заказывал доставку из России, очень быстрая доставка IML Express до Ростова на Дону 3 дня, позвонил курьер договорились о встрече и воля наша семья обладательница "чудо" чайника))) пока о его полезных свойствах сказать ничего толком сказать не могу так как надо пробовать! воду для него используем с осмоса. огрчает что нет инструкции на русском языке, приходится танцевать с интернетом (. было бы неплохо если бы продавец её прикладывал к товару, тем более когда заказ с России и доставка из России. позже дополню отзыв о его " чудо свойствах "
thank you
The goods received very quickly, here there were no heterogenic balls.
The product is stuck on tomozhna and I did not get it.
Gut
It came super-fast, in 4 days, brought the courier home. Everything seems to be good, but scratches on the bottom of the case are already initially. At first I did not understand how it works at all. Began to try different buttons. Conclusion-it is better to pour boiled water, chilled. From under the crane is not an option. The taste of "Hydrogen water" appeared only after the third Test. Oxygen works, too. Pour better a small volume-I think the concentration of ions is more, because the time is standard. It became interesting, from what is made of a metal plate, from which when the device is operating bubbles in the form of fog. It's me for the future.
So far ,so good.
I got 2 kettles in a week. The store promised a transfer of Russian and did not wait. Until I got it and took it from me. Both kettles work, but could not understand the first time from where such a terrible smell of plastic. And he's in both kettles. And the taste of water is strange. I do not know should be like this or not. ???? My devices do not show ODP. Maybe the device needs to be turned off. Warranty year. I'll check more. I wanted to send the kettles back at once, but the seller did not give the address, wrote any nonsense, I didn't do my nerves. Conclusion, the kettles are working. I connect sometimes and two functions. Since you need to drink water warm. Heating and ionization or heating and hydrogen. But I repeat: my ODP meter shows + 123. You think.
Everything fine.
I couldn't drink more than three mugs of water before. And the generated water began to drink twice as much. Changed water taste better side
The goods were delivered very quickly (sending from Russia), by courier to the apartment. Packed very well. The Assembly gives the impression of high quality. In operation and control is extremely simple, only 4 touch buttons (4 modes): 1) upper left-fast (2 min) hydrogen saturation (ovp-200mv); 2) upper right-heating and temperature indication. Heating up to 50 degrees and is held at this level automatically. The heating can be suspended at any time by a repeated touch of the button. Heating can be combined with any of the other modes. 3) Right Bottom button is hydrogen saturation main mode, 15 min and auto shut-off (OVP to-500mv). 4) left lower-oxygen saturation mode, in the water there is a light smell of ozone. They say there's an oxygen cocktail effect. It is provided to put minerals in the water (shungite, etc.). For the House-the best model, IMHO.
I asked questions re use got quick response very helpful packaging very good kettle works well would recommend this trader and product
Product arrived quick. Well packaged with moulded syrofoam packaging. Well made and finished product, with English language labeling for instructions :) Working well, thank you store and manufacturer.. Very happy.