Specifications:
- Type: Garden Hose Reels
- Garden Hose Reel Type: Water Hose
- Material: Rubber
- Feature: Adjustable
- Feature: Anti-Abrasion
- Feature: Anti-UV
- Feature: Flexible
- Feature: Rewindable
- Feature: Soft
- Feature: Telescopic Handle
- Feature: Wall Mountable
- Feature: Freestanding
SHIPPING AND DELIVERY
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs?
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:| Location | *Estimated Shipping Time |
|---|---|
| United States | 10-20 Business days |
| Canada, Europe | 10-20 Business days |
| Australia, New Zealand | 10-30 Business days |
| Central & South America | 15-30 Business days |
| Asia | 10-20 Business days |
| Africa | 15-45 Business days |
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
REFUNDS & RETURNS POLICY
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-5 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of shapperz (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://shapperz.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Customer reviews (19)
5 Stars (15) |
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4 Stars (1) |
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3 Stars (2) |
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2 Stars (1) |
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1 Star (0) |
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Water Gun arrived damaged and water משפריצים for all past, store not ready to send new one, I מאוכזב of it very, recommend not to buy it Eren
I liked it! Quality is good, thank you to the store and Ali!
Never receive my order money back.thank you
Like the quality of norms, in the case of check)
Bought This hose in the description written watering double latex, and in fact the tube is the same as in cheap hoses, so the expensive hose is bad, do not recommend the store, he is a deceiver
The hose is perfect only the nozzle is not good Leaking on all sides and shoots loose. 5 stars only for the garden hose. And very quickly in house.
Took time, but good product:
It is a pity in this kit there is no hook for suspension of hose and storage bag. In the description of the kit they are also not specified. Took two years ago in another store, there it was included in the kit. The goods are satisfied.
I liked it muchoooo buy your adapters me. Cost me to put it together but it's worked great for me already. Thank you
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Cool hose. This is the first thing I won for 1 ruble. I will check, I will add a review.
Not testing
Everything came in safe looks reliable, in work until I checked
The hose came qualitatively packed, in excellent condition (externally). Immediately I will say that since winter, it was not possible to experience in practice, if possible, I will write an additional review. The braid of the hose really looks durable, to the touch is very high quality. Compared to conventional hoses of such a plan, this has visible advantages. The hose in life is the same as in the photo. I will attach my photos, you can compare. Judging by the weight inside is really double latex. Metal elements are light. The gun has a lock, I.E. You don't have to keep your hand on the lever. If the tests with water pass successfully, the hose is just excellent. Track tracked. The store is good, responsive. I recommend the seller and the store. Well, I do not regret the hose that I bought, really much better than cheap analogs.
Thank you
Product arrived as described and in perfect condition.
Hose quality, gun excellent product came quickly
Very well thanks for the product I am very happy
The size of the goose is very small for the description