We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Delivery to Moscow. Took weeks 3. out of the box is charged by 100%. Works fine, complete with a strap for tightening and excess wire. Looks great. I do not regret buying. Later I'll try as a conversation on the phone.
Good digitizer good. NATURAL LIX!
In the photo, the ugreen Bluetooth 4 board in comparison with the received ugreen Bluetooth 5 device. Last I had enough for a year of intensive use, but began to loosen the microUSB connector. The illegible body was very strong, made of thick plastic. I use mainly for Music and YouTube. Very satisfied with the sound quality, really excellent! Yes, the device works at least with simple headphones at least with large 64 ohms headphones, the volume is enough, distortion is invisible. The new device is conveniently implemented simultaneous connection to two sources. And it seems to be really less delay. There are no other differences. The device copes with work without problems through several thin walls. I do not have enough 4 hours of work from the built-in battery. Also did not like that the old and new device have the same name in the device list. In the computer I use with CSR v4.0 dongle, it was bad until I used the latest Windows 10 and Microsoft driver.
Super!!!!! Volume, sound quality, not know yet as battery but works while charging
Thank you very much to ugreen for the quality product! Everything works properly. The adapter came fully charged, there is a photo. The packaging is ordinary, postal, there is not even a puffy package, but despite this nothing has been wrinkled.
The sound quality is very good, worth the price.
Great thing. You can connect headphones, speakers and a radio in the car via aux cable. There is a microphone, you can use it as a headset to the phone, only the interlocutor has a sound deaf.
Delivery to RB about a month, quality packing. About The Goods: for a long time I wanted to hold the phone in my hands during long walks freely, leafing the tracks without getting confused in the wires. Bluetooth headphones tied to a specific manufacturer-not quite satisfied. Ugreen solved this problem. Sound quality at level. Attached without problems to both iOS and Android. Tested on EarPods and Philps headphones. In the case of EarPods, only the central button works on the headphones themselves. About the work of the microphone. In the iPhone there is a dry noise, in Android everything is fine. Pleased with the battery indicator of both OS. There are voice alerts on the device itself
I make purchases from this store not for the first time. As always, the speed of delivery at altitude. In Peter in 9 days. The track was fully tracked. And as always a quality product with a gift in the form of a clamp-Velcro. Took for headphones, so as not to constantly stick them in the player or phone. Connect without problems. Sound transmission quality, more than worthy. Headphones Sony MDR-1A sound is almost no different from connecting by wire. The volume level is sufficient, adjustable swing. The central button puts and takes off pause. There is no turning of tracks or I did not understand how to do it. In general, everything suits the functionality that was needed for me. On the range of work, a maximum of 5 meters and loses the signal. That is, it should always be directly next to the signal source. I am happy with the goods, I recommend.
I liked it very much! Sound quality is super!))
Ordered 30.11.19 the package came on 20.01.20. Long. Works all properly. The packaging came not crumpled, although it is packed simply in a plastic envelope. The store put as a gift their brand tie for wires-nice.
very satisfied with the product. It's working correctly and is very comfortable to use.
Works great. The signal is extremely rarely interrupted for half a second, no more. Apth works properly even on BT 4.2. I recommend taking. The charge lasts for 4 declared hours. In the cons I can record USB Micro. 21st century in the yard. It was possible to make a USB Type C, or ordinary, like a flash drive, immediately stick in the adapter and charge. In short, I would like to see the premium version of The Seya device with an updated charging port, 8 GB of internal memory and a player, a charge strip, etc. P. Let it be more expensive but full-fledged something. Here, and of course about the battery. The weight of the device Uber is small. You can plug in a larger battery without a significant difference in weight
Delivered in three weeks to Krasnoyarsk. Got a green ugreenovsky bag with the device on the mail. Cool device. The description fully corresponds. It is a pity in the kit there are no cords to connect to various sources-recipients. I had to search urgently to check. Revived his old CD/cassette, which for seven years has been dusty idle. I'm delighted. The chic sound is transmitted from smart. Absolutely without deterioration of quality. And even with improvement. I'll test it in the car tomorrow. I recommend this device and the store to everyone.
We order not for the first time, I recommend the store.
Item arrived in two weeks to Turkey Izmir. Works good for now. I purchased 2 items and the customs tax costed $2.5.
Excellent headset. The quality is good, the sound is super. Fast shipping. Seller recommend
Top quality, as always, fast shipping to Serbia. Thanks!
The parcel was received in 32 days ukrpost sent a message that the parcel in the office. The box is the whole thing that inside the whole phone connected all the switches on the adapter work as a headset audibility perfectly for me and the interlocutor. Music with my headset lost the bass, but on the battery 2.1 from the Logitech bought even 1/4 to twist the bass probably depends on the resistance of the device. Out of the charge box 100% so that the adapter liked to buy.
Doraga and multiple. On the pictures the color is somewhat silver, in fact pure white. LED blinks rarely, which is good-not very annoying. Delivery to RB month. Carefully, the store on sales overrides the price tag.
Very satisfied. Of course a 13 Nov ordered, 11 Dec received in Minsk. It fits the description, absolutely functional and with full battery it. THE store sent gift drawstring for fixing network wires.)))
Great!!! Thanks very much UGREEN !! 17 days to baku
Good product and fast delivery and recommend buying from the store
Nice on looking : After like 15 minutes of charging let me Test is i will give my Final results after.
Received for 21 days, immediately checked, works clearly, the sound in good headphones sounds great. The microphone is sensitive enough, the caller hears even from three meters. The store communicated, without problems. Similar to him and later add a review. Thanks to the seller for the promptness!!!
One of the not many devices from which I really love! Of course, the sound quality through the usual inserts for the demanding, or who considers himself to be such, the user is not super, but I'm more than satisfied. The manufacturer is excellent, the store is a separate thank you very much. Packaging, quality manufacturing and sound, all at altitude, opinion subjective and not claiming expert. And yet, it came fully charged.
Goods as promised, good packaging in box and plastic bag Ugreen, with English manual. Fast delivery. Quality : paring to device is fast and easy and voice assisted. In combination with Ugreen USB dongle good connection without lag and dropouts. In combination with KZ ZS5 Inears very good, neutral sound. Max volume is reasonable but just enough for use with sensitive Inears with low impedance but of course also depends of the output source. Overall a very good receiver for this kind of money. Will order again from this supplier.
Works perfectly, fast delivery, recommend.
The parcel came in 3 weeks, all the way was tracked normally. Packaging is a normal package, but the box remained intact. The receiver is very satisfied, works perfectly, the sound is cool, the quality is good, the volume is higher than when connected by cable. Thank you very much to the store for the gift. I recommend the product and store!
Keeps good. For this size, there may be more powerful batteries. Turned on immediately after unpacking, three hours passed shows half the battery. A couple of times there were delays when playing. Included USB cable and Velcro tape for wire