Specifications:
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Location | *Estimated Shipping Time |
---|---|
United States | 10-20 Business days |
Canada, Europe | 10-20 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
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Very goodd
Very good knives are all individually packed!!!
Thank you very much for the knives! very sharp. looks beautiful. packing. very good!
perfect!
Perfect, original, all cut, well packed, was taking and just touch the finger in blade cut… KKK
Very quick, but broken...one of 5.
Normal knives, came from the Netherlands. If well corrected, then the paper is cut. But it seems to me that steel is not very firm, something specific can be said after several edits. This knife is my favorite from the set. All good luck and health.
The parcel went a month to the hub. Kray. the knife is made qualitatively, I will still order.
Honest feedback. I bought a set of 7 pieces for 2900 rubles. Steel is strong, sharpened under the Japanese angle, without relief, which indicates the adhesion of products. The handle is not quite clear whether the wood, or super plastic, although not, not plastic, yet a heavy handle and in the hand lies very confidently and correctly. Working with such knives is one thing .. no, it's a complete pleasure! He cuts himself, and you only guide him where and what to cut. Yes, these are not real super knives for 100 thousand. And more expensive, let yourself realize it, so for this price, such a set-well, it's just a treasure! I'm very happy and happy. P.S. Magnetic Holder bought also on Ali, for 1 thousand, but I will take the second, that would lead below in parallel for maximum strong grip.
On the way to Arkhangelsk 28 and 41 days. In two parcels. Everything is quickly sent, neatly packed, tracks on ru. Two sets of knives, sharpener, scissors. Everything looks good, and in the case, too, believe good. The store thanks and 5 stars, I will order more.
Knives are first-class!!! On the Soul fell off! For such money more than worthy knives!!!
Knives are sharp. Each knife is individually packed. Later i will add
The knife is very sharp. Steel is good, as it does not try. I recommend.
I like the knife. Sharp. Packed was good. Cover, pup, foam and then in a box. At the post office walked about a month and a half. Came with the inscription "send by the ground."
The parcel went sooo long! Almost 2 months to kazakhstan. The product itself is good and packed good. Minus for long delivery.
Fast delivery to the leningrad region. Excellent quality. The handle is comfortable, the blade is sharp. Packing quality. I will still order for the kit. Tracked home. As in the photo of the store. I recommend.
Everything is just super, paper river yak oil. The store of his correspondence with the customer. Showing friends and all burned. I will order more singularly and more than once. All raju seller
The parcel came to russia in a couple of weeks. Blade thickness from small knife to large 1.7mm; 1,7mm; 1,7mm; 2,0mm; 2.1mm; 2,2mm; 2,3mm-bread knife with teeth. Mixing on all knives 0,3mm. Large knives are well sharpened, to razor sharp. Small slightly worse, but easily shut up and now also shaving sharp. Let's see how this steel will hold the sharpening.
Fast shipping. The knife is packed well. Unfortunately got a knife with factory marriage. The tip of the knife is broken. The store promptly contacted and offered a solution to the problem. The goods are satisfied. Cuts well. Beautiful engraving blade under damascus. Of the minus for me, the knife is slightly light, i would like a little heavier. In general, an excellent kitchen knife.
I really liked everything, the delivery is less than a month. The knives themselves are cool, sharp, neat, beautiful. No complaints about appearance. Without marriage. I bought at a discount and a coupon. Let's see how they behave in use
Lézerrel gravírozott damaszkuszi mintás penge. Nor eredeti, de nagyon job kések. Nyél fából van, jól összecsiszolva to markolat gombbal.
The knife is neat and beautiful. 9 days to tatarstan. The handle is heavy, to whom the balance is important then know. the knife is satisfied as a blade. Seller thanks!
Knives are really good quality, in the hand lies on hurray. I recommend to everyone. The parcel reached quite quickly, within a week to moscow. Edge sharp as a razor, cuts paper.
Knife in appearance is good. Stylized for damascus steel. Very sharp. Scary to use with unaccustomed. Delivered to khimki in two weeks.
Super sharp knives are wonderful Super Thank you
Product compatible with description listing, 9dni very fast shipping!
As always fast. The store is super.
Knives are good, sharp, handles like strong, let's see how they behave in operation
Very quickly came the parcel. The goods are quality, i will take a whole set.
Knives excellent. delivery 20 days to voronezh. packing was in a terrible condition, but the goods were not damaged. the knives are heavy and sharp. The handle is perfectly in the hand. i hope it will last a long time. i recommend it.